About Encore

Board of Directors & Management

Board of Directors

  • William Flynn, President
  • Robert Esposito, Vice-President
  • Carol O’Rourke, Treasurer
  • Lori Raimondo, Secretary
  • Joseph DeNardo
  • Peter D. Fitzpatrick
  • Sr. Elizabeth Hasselt
  • Julius Lang
  • Kendall Messick
  • Jeffrey Mullen
  • Joseph Sirola
  • Rev. Richard Baker (ex officio)


Administration and Finance

  • Sr. Elizabeth Hasselt, Executive Director, 646-726-4299 ext. 103
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  • Sr. Lillian McNamara, Director of Operations, 212-246-0880, ext. 1168
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  • Sonal Shah, Controller, 646-726-4299, ext. 101
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  • Gina Curran, Director of Development, 646-726-4299, ext. 106
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  • Elvira Yanes, Director of Programs, 212-581-2910, ext. 123
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Encore Senior Center

Telephone: 212-581-2910; General Information: ext. 122 & ext. 127

  • Juan Cruz, Food Service Manager, On-site & Home Delivered Meals, ext 120
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  • Nieves Taveras, Senior Center Assistant Director, ext. 127
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Senior Center On-site Programs

Telephone: 212-581-2910 Fax: 212-664-8628

  • Sr. Margaret Rose, Outreach Social Worker/The Bridge Program, ext. 118
  • Naryobe Arias, Senior Center Case Worker, ext. 125
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  • Anthony Concepcion, Volunteer Coordinator, ext. 110
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Home Delivered Meals Program

Telephone: 212-581-2910 Fax: 212-757-9810

  • Adela Rodriguez, Program Manager, ext. 130 Send Email
  • Melissa Astor, Delivery Coordinator, ext. 129 Send Email
  • Mabel Santana, Administrative Assistant, ext. 124 Send Email
  • Anthony Concepcion, Weekend Program Manager  Send Email

Encore 49 Residence

Telephone: 212-246-0880 Fax: 212-541-7697

  • Brenda Pizarro, Building Manager, ext. 1161 Send Email
    Telephone: 212-581-3490
  • Bonnie Bean, Director of Social Services, ext. 1166 Send Email


Encore West Residence

Telephone: 212-991-3727 Fax: 212-991-6722

  • Sr. Anne Queenan, Service Coordinator, ext. 11 Send Email


Stephanie Rivera, Case Worker/Shop & Escort/Food Stamp Coordinator, ext. 123


Mission Statement

The mission of Encore Community Services is to provide care and service to the elderly of the Clinton/Times Square/Midtown communities, and to any elderly person who comes to us; to assist those who are vulnerable and frail, poor and homeless, homebound and lonely, frequently desperate, most often ignored; to help them with their daily needs that they might live as independently as possible, with dignity and decency, in a non-institutional manner, in a safe and caring environment. We believe we are all part of the human family and have an obligation to love one another. By nurturing, respecting and enabling, Encore hopes to improve the quality of an older person’s life, in an approach that emanates from the core of Encore’s commitment: we believe that what we do comes from the heart, and the heart is the center of all.